Manage & motivate a team -Team Leader
To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity.
Desired Profile: -
? Candidate should have excellent communication and interpersonal skills.
? Should have worked on Dialer ( Any dialer )
? Roster managment , Shrinkage, Attritiom , Performance Reports.
? Strong analytical skills
? Exposure in Genesys dialer and its dialing filters is preferred.
? Hands on experience MS-Office applications like Word, Excel, PPT etc.
Ad posted 60 days ago SEE LATEST ANNOUNCEMENTS
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